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logistics, returns


We use th CHCO bus for delivery in the Netherlands and Belgium on pre-set days, which are discussed and agreed with the customer.  Delivery changes will be communicated timely.  For deliveries to Germany we use both the CHCO bus or DPD.

CHCO Bus must be used for fragile seasonal items, otherwise and especially for smaller orders up to 30-40kg, DPD is perfectly viable. 

Manco/delivery fault

If products are damaged, incorrectly delivered please contact customer service in Kerkrade.

We will process the dispute and correct as required.  Any excess payment will be corrected via a credit note.